Support services for international students

English language support

We can assess your level of academic English through the Diagnostic English Language Needs Assessment (DELNA). DELNA is used to direct you to appropriate sources of help; it is not used to exclude you from a programme and the results do not appear on your academic record.

Diagnostic English Language Needs Assessment (DELNA)

The University’s English Language Academy provides courses that will give you practical skills in academic writing, speaking and pronunciation, academic reading and listening.

English Language Academy

You can join programmes and conversation groups through Student Learning Services.

You can improve your English in your own time through English Language Enrichment.


Our special lounge for international students.

Visit the iSpace lounge

The International Student Information Centre

The team at the International Student Information Centre can help you with:

  • entry requirements and application status
  • student visa renewal
  • student ID cards
  • tuition fees
  • international student support
  • official letters, such as proof of enrolment
  • international student activities and events living in Auckland
  • visa renewal.

Room G23, 7 Symonds Street, Auckland
(At the back of Old Choral Hall, near the University of Auckland Library on 7 Symonds Street.)
Phone: +64 9 373 7513
Fax: +64 9 373 7405

The International Student Information Centre

Student Support Adviser - International

Do you have any questions about studying in the Faculty of Arts as an international student?

Nicole Duran is our Student Support Adviser for international students, and is here to help.

Nicole has office hours from 8am-4pm on Tuesdays and Wednesdays, and 8am-12pm on Fridays, and is available via Skype on Tuesdays from 2-3pm and Wednesdays from 8.30-9.30am, NZST.

Nicole Duran
Student Support Adviser - International
Arts Students' Centre Room 416E
10 Symonds St
+ 64 9 923 2795
Skype: nicole.duran.arts

Arts Students' Centre

You can get help and advice about planning your programme and any other questions about Arts study from the Arts Students’ Centre. Anyone who is considering an Arts programme or has enrolled in an Arts programme can use the Arts Students’ Centre.

Rm 416-418, Social Sciences Building
10 Symonds Street
0800 61 62 63

Academic advice

For course-related and academic advice you may wish to speak to the undergraduate and graduate advisers for your relevant subject.

University support services

Student life is not only about studying. Find out more about the services and facilities that will help you make the most of your time at the University of Auckland.

Support services and facilities